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The manager of network security combines technical and risk-management
expertise with strong business knowledge. This individual, who is responsible for securing all voice and data
systems, LANs, WANs and telecommunications, affects how the rest of us interact
with our co-workers, information and customers.
It's essential to understand the
organization's LANs, WANs, phone systems and remote equipment. The security
professional needs to be versed in state-of-the-art encryption technologies,
such as PKI (public key infrastructure), Web screening techniques and
cross-platform authentication. He or she also needs to be able to discriminate
among the features in vendors' offerings, as well as to analyze product pricing.
According
to Meta Group research, one in five IT positions involves networking
professionals, and budgets for security are growing 25 percent each year, a
trend that will continue for at least the next three to five years.
But the job is so much more: Being effective in this role means possessing a
keen sense of what is strategically important to the organization. If the
company is a sales organization dependent on an applications, for instance, a hacker or network failure could wipe
out its business. Sales depend heavily on making sure firewalls and other
security measures work. In this case, the manager of network security must
communicate regularly with business managers, sales division heads and the CRM
program management office, to understand applications and
business processes, and to ensure effective risk management. Those demands mean
that interpersonal skills are a must, as is the ability to manage a team.
The manager of network security also needs to take on a project-management
role. The responsibilities of that role include setting up and enforcing
policies, determining risks to equipment and systems, prioritizing security
maintenance and managing failures. The security manager must develop a disaster
recovery plan and ensure adherence to regular testing and monitoring. While most
security managers typically have staff to assist in these tasks, the buck
ultimately stops with the manager.
If you're considering this type of position, you will first need to analyze
your own profile: What skills do you possess that apply to network security? Do
you have the experience in the required technologies, such as encryption and
password administration? Do you have project-management experience? If you
haven't held the title of project manager in a previous job, what related
experience do you have? For example, you would be a candidate for this type of
job if you have supervised an equipment rollout that required extensive
coordination between business people and technical colleagues.
The key is having the combination of skills necessary for network-security
project management. These skills include technical knowledge of security systems
as well as competencies in written and verbal communications, understanding
business needs, experience working with customers and vendors, and analytical
and problem-solving abilities. This position also requires the ability to make
presentations to senior staff as well as to peers.
In order to
improve yourself, the challenge here is that some organizations sponsor only technical training
and won't fund any that is not directly job-related. But to move up the
hierarchy, all IT professionals need an understanding of business requirements,
industry knowledge and "soft" skills such as communications and
presentation. These abilities historically have not been developed by IT
organizations nor by computer-science and engineering-training institutions. You
must take the initiative.
As for education, network-security management generally requires a bachelor of
science in engineering or computer science, though many companies will move
individuals with excellent work experience into this position, too. A two-year
degree from an accredited engineering program or institute may be sufficient,
though pay scales typically are determined in part by education level. The more
senior the security position, the more that educational background matters.
Aside from keeping technical skills hot, the best way to ensure career
development is to maintain good relationships with current and former
supervisors and colleagues. Communicating desires and expectations to management
is critical: The boss can't move you along if you don't tell him or her your
career plans and goals. If you're in a junior position, this means keeping tabs
on the performance objectives and steps required to move on to the next
position; this strategy will also put you on the path to becoming a manager of
network security. This process requires you to keep an updated job profile,
entering information about current tasks and assignments into a department or
corporate skills database. Or maintain your own version of a skills profile.
The most effective way to leverage the career ladder is to establish and
maintain good relationships with individuals who know your work and will be able
to recommend you for a new position. This can take some effort. But a personal
referral by a respected person holds more credibility than other types of
references.
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