Firewall monitoring, maintenance and support

Telecom and Logistics Associates provides several standard service offerings to assure the maintenance of a firewall installation.

Remote assistance through a secure channel over secured dial In access.

• Identification of site security incidents
• Log file analysis
• Intruders identification
• Countermeasure to incidents
• Post-Installation Review performed by TLA to verify proper firewall configuration
• Firewall audit and verification service

On site 0ne day every week (security consultant)

Firewall software update on site (2days)
Telecom and Logistics Associates will install a new version of your firewall software, and test the complet installation against the company's policies.

We propose you a spare machine ready at our site

That can be set in place at your location with a configuration:

• similar, all services are defined, all networks are connected and running
• reduced, some extra services are not running, the number of running networks is reduced
• minimal, only the necessary services are running (mail, http)

A firewall stop will happen when,

you need to upgrade the operating system, when you need to upgrade the firewall software, when you need to upgrade the hardware, when you face a hardware crash.

It will then stop

• Your Internet access
• Your Web service
• Your Mail service
• Your FTP server
• Your access to Reuters, to Bloomberg financial services
• Your Dial-In access